Shipping policy
The Shipping Fee
Note: Certain countries may levy import duty, which you may be required to pay. Please check with your local customs office for details.
US Orders
Processing Time:
- Normally 3-5 Business Days
- This is the time it takes to prepare your order, including customization and quality checks.
- EXPEDITED SHIPPING (3-7 business days)
- STANDARD SHIPPING (10-15 business days)
Total Delivery Time = Processing time + Shipping time.
*We do not ship to P.O. Boxes or freight forwarding companies. Please use a residential or business address at checkout.
*During major holidays, shipping may be delayed. To ensure you receive your suits on time, please place your order as soon as possible. For urgent orders, contact our service team to confirm if your desired delivery date is available.
| ORDER SUBTOTAL | STANDARD SHIPPING | EXPEDITED SHIPPING |
| SHIPPING TIME | 10-15 Business Days | 3-7 Business Days |
| $0 - $109.99 | $12.99 | $25 |
| $110 - $259.99 | $19.99 | $35 |
| $260 - $349.99 | $29.99 | $45 |
| $350 - $449.99 | $35.99 | $59 |
| $450 - $649.99 | $45.99 | $79 |
| $650 - $899.99 | $59.99 | $99 |
| >$900 | $69.99 | $120 |
International Orders
| ORDER SUBTOTAL | STANDARD SHIPPING |
| SHIPPING TIME | Up to 15 Business Days |
| $0 - $109.99 | $24.99 |
| $110 - $259.99 | $34.99 |
| $260 - $349.99 | $45.99 |
| $350 - $499.99 | $55.99 |
| $500- $699.99 | $75.99 |
| $700 - $799.99 | $89.99 |
| >$800 |
$99.99 |
Region: China, Hong Kong SAR, Israel, Japan, Malaysia, Norway, Singapore, South Korea, United Arab Emirates, Algeria, Angola, Ascension Island, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Afghanistan, Åland Islands, Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Cambodia, Caribbean Netherlands, Cayman Islands, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Georgia, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guyana, Haiti, Vatican City, Honduras, Iceland, India, Indonesia, Iraq, Isle of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Macao SAR, Maldives, Malta, Martinique, Mayotte, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Myanmar (Burma), Nauru, Nepal, New Caledonia, Nicaragua, Niue, Norfolk Island, North Macedonia, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Réunion, Romania, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, San Marino, Saudi Arabia, Serbia, Sint Maarten, Slovenia, Solomon Islands, South Georgia & South Sandwich Islands, Sri Lanka, St. Vincent & Grenadines, Suriname, Svalbard & Jan Mayen, Taiwan, Tajikistan, Thailand, Timor-Leste, Tokelau, Tonga, Trinidad & Tobago, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, Ukraine, United States (Puerto Rico), U.S. Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, British Virgin Islands, Wallis & Futuna, Yemen
| ORDER SUBTOTAL | STANDARD SHIPPING |
| SHIPPING TIME | Up to 15 Business Days |
| $0 - $79.99 | $39.99 |
| $80 - $199.99 | $59.99 |
| $200 - $399.99 | $79.99 |
| >$400 |
$99.99 |
Popular Questions
Shipping to Multiple Locations
- One Order + Self-Ship: Place a single order, then separate and reship the suits yourself after receiving the package.
- Separate Orders: Place multiple orders and update the shipping address for each.
How to Track My Order
If you do not receive an email with shipping details, please contact our service team and provide your order ID. We are happy to assist!
Lost or Delayed Packages
- Contact the carrier: If you believe your package is lost or missing, reach out to the carrier within 2 hours of receiving the delivery notice.
- Check your surroundings: To avoid misdelivery, check with your neighbors, building manager, or leasing office.
How to Change Shipping Address After Ordering
What is the Shipping Fee?
Where Do You Ship?
Business Name: Thesuitgent
Operated by: Lu'an Langxiong E-Commerce Co., Ltd.
Legal Business Name: Lu'an Langxiong E-Commerce Co., Ltd.
Unified Social Credit Code: 91341503MA8NJCWC0L
Business Address: Shop 001, Building 1, Jiuxing Jiayuan, Pingqiao Industrial Park, Yu'an District, Lu'an City, Anhui Province, China, Postal Code: 237161
Customer Support Email: service@thesuitgent.com
Customer Support Phone: +86 13865998319
Customer Service Hours: Mon-Fri, 8:30 AM - 5:30 PM (UTC+8)
Shipping cost is shown at checkout before payment.
All the packages will ship out from Lu'an, Anhui, China.